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Terms
of Service

Terms of Service: [Your Company Name]

Last Updated: [Date]

1. Scope of Work

[Your Company Name] (the “Company”) agrees to provide coating services as described in the signed estimate or work order. Any changes to the scope of work after the commencement of the project must be agreed upon in writing and may incur additional charges.

2. Surface Preparation & Conditions

The longevity of any coating is dependent on the substrate’s condition.

  • Existing Damage: The Company is not responsible for structural integrity issues or pre-existing damage not visible during the initial inspection.

  • Environmental Factors: Application is subject to weather and temperature requirements. We reserve the right to reschedule if conditions (humidity, rain, etc.) fall outside the manufacturer’s specifications.

3. Client Obligations

To ensure a successful application, the Client agrees to:

  • Provide clear access to the work area.

  • Remove all personal items, vehicles, or equipment from the site unless otherwise agreed.

  • Ensure a power and water source is available if required.

4. Payments and Deposits

  • Deposit: A non-refundable deposit of [Percentage]% is required to secure your spot on our schedule.

  • Final Payment: Remaining balances are due immediately upon completion of the service.

  • Late Fees: Payments delayed beyond [Number] days will incur a late fee of [Percentage]% per month.

5. Limited Warranty

We take pride in our work. Our coating services include a [Number]-year Limited Warranty covering:

  • Peeling, blistering, or delamination caused by improper application.

What is NOT covered:

  • Damage caused by “Acts of God” (floods, earthquakes).

  • Substrate failure (e.g., concrete cracking or shifting).

  • Mechanical damage (gouges from heavy machinery, dragging sharp objects).

  • Chemical spills not rated for the specific coating used.

6. Liability Limitations

To the maximum extent permitted by law, [Your Company Name] shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the total amount paid by the Client for the specific service in question.

7. Marketing and Media

Unless the Client explicitly opts out in writing, the Company reserves the right to take photos and videos of the project (before, during, and after) for promotional and marketing purposes.